FAQ
FAQ
Everything you need to know about shopping with Melanin Élan
How long does shipping take?
Orders are processed within 1–3 business days. Shipping times vary by location, but most orders arrive within 5–10 business days after processing.
Do you offer refunds or exchanges?
Due to the nature of our products, all sales are final. Please review product details carefully before purchasing. If you receive a damaged or incorrect item, contact us immediately.
How can I track my order?
Once your order ships, you will receive a tracking number via email. You can also track your order through your account page.
What if I entered the wrong address?
Please double-check your address at checkout. Melanin Élan is not responsible for packages delivered to incorrect addresses provided by the customer.
How do I contact customer support?
If you need assistance, email us at melaninbylisha@gmail.com and our team will be happy to help.
Still have questions?
Email us at melaninbylisha@gmail.com
Email us at melaninbylisha@gmail.com